We can revert the fee payment that happened in the admin account. A fee paid via a payment gateway cannot be reverted. However, when the fee payment cannot be reverted. You can refund the amount using refund option. For more clarifications, please watch this.
All posts by Meredox Admin
Can I add custom additional fields to record donor information?
At the time of recording donor information, apart from the existing default fields, you can add custom fields to record additional information about the donor. Add custom additional detail fields to record donor information At the top of your dashboard, click the module access icon > Administration > Finance > Donations to open the Donations page. In the top right, click the Additional Fields button. […]
What if the user forgets the password?
If a user forgets the password, it can be recovered using the ‘forgot password’ link in the login screen. By clicking on this, the user can enter the user name and the password reset link will be sent to the email id associated with that User name. Note: For this to work effectively, […]
What is the significance of providing a code while creating course and sections ?
We put the code in the creation of sections and courses as it is used to refer to a batch of a course. Moreover, the codes are used instead of the actual names as they can be lengthy and difficult to recognize at times. However, they need to be unique to avoid ambiguity.
How to change admin password in School Software Pro
Step 1: Login to your dashboard Step 2: Click on your user button on top right. Step 3: You can see the “change password” tab. Click on it to access the password changing option. For more clarification, please watch this video.
How to change the language in School Software Pro
School Software Pro supports 20 different languages including Spanish, German, Arabic and more. There are two ways to change the language of the system. 1. System level language change (Only available for Admin user. Affects all users) Login to School Software Pro dashboard as admin. Go to Settings -> General Settings -> Here you can […]
How can a old student return to an institute to join a different course with the same admission number?
If a student wants to join a difference course with the same admission number after leaving the institute. The student should be reverted from the former student list and batch transferred to the new course. For more clarifications, please watch this.
Will I have to create course every time when I add semester?
No. You need not add course each time. Once you add a course, you have to add batches inside it as and when needed. Students will be admitted to that batch in that course. Suppose if the course is BSc Physics. Course: BSc Physics Section: Sem 1 Batch : Jan 2013 Now the next batch […]
How to do a Transfer of Batch in School Software Pro
Go to Manage Batches link in the Courses home page. Once the class/course is selected from the drop-down, choose the batch transfer option next to batch name. We need to choose the students and the batch to which they need to be transferred. If some of the students don’t meet the eligibility criteria to be transferred to higher classes, the […]
Where can I upload the logo of my School?
Login as an Admin to do this operation Go to Settings module and choose General Settings. Refer to the below image to upload a logo in the general settings Upload and save the logo. Your logo will be displayed in the dashboard, login page and the reports that are generated in School Software Pro. […]